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supermerchado is your SaaS platform for automated B2B corporate gifting and physical touchpoints. The best part? You can send physical gifts to clients or employees just as easily as sending an email. Whether you choose from our curated marketplace of ready-to-ship items or store your own company swag (bundles included) with us, we handle the entire fulfillment process. With seamless integrations into your existing HR, shop, and CRM systems, you can even trigger shipments fully automatically.
You can find all our plans and pricing clearly laid out right in the platform—they’re visible even if you’re on the Free plan.
With a subscription, you can store your own items with us, stop paying handling fees, and plan up to 365 days in advance. "Inventory" and "Integrations" are included with subscriptions and are unlocked once you switch. You can find all plans under "Subscriptions & Rates."
It consists of your subscription, shipping, and storage fees. We bill monthly, and all amounts are excluding VAT. You can pay easily by card or QR invoice.
Go to "Billing" and select "Change Plan." Monthly subscriptions have a 3-month minimum term, after which you can cancel on a monthly basis.
Invite your team under "Access" and import your contacts. You can create your first shipment immediately using items from the marketplace. To use your own stock, register it under "Goods Registration."
Under "Contacts," you can add recipients individually or easily upload them via a CSV file. The platform automatically checks for duplicate entries.
Under "Profile," you can enter your key company details like your business name, address, and a contact person. A complete profile is also required to take advantage of launch offers, such as free shipping on your first Free Plan shipment.
A curated selection of items and greeting cards that are ready to ship immediately. No need to manage your own inventory.
Through a production request. We develop the items together with you and our suppliers. Once produced, they are added to your inventory and are ready for shipping.
A bundle is a fixed combination of items, like a welcome kit. You assemble it once using inventory and marketplace items, and then you can use it for as many shipments as you like. You can combine your own items and marketplace items in the same shipment and the same bundle.
We make your gift interactive: With our built-in QR Reaction, recipients can scan a code while unboxing to react to your gift digitally. This gives you immediate feedback and helps build a personal connection.
Most items can be stored without prior approval, such as textiles, books, office supplies, and non-perishable food. Alcohol, batteries, refrigerated goods, or high-value items require our approval first. Hazardous materials are not permitted.
That depends on your plan and the size of your items (S, M, or L). The Starter plan includes 1,000 storage credits per month; from the Launch plan onwards, you pay based on usage. Your goods are stored in our warehouse in Beringen (Switzerland). For shipping to the EU, our warehouse in Gottmadingen (Germany) is also available.
Delivery is handled according to Swiss Post guidelines. If a package cannot be delivered, it will be returned to our warehouse.
Shops like Shopify and WooCommerce, ERP systems like bexio, weclapp, Odoo, and JTL, as well as CRM systems like HubSpot, Salesforce, and Pipedrive. If your system is missing, just reach out via our contact form.
Webhooks let you connect supermerchado with your own systems. An event on your end can trigger a shipment, such as a new entry in your HR tool. Conversely, your system gets notified when a shipment is sent or delivered.
Go to "Access" in the "Users" tab. Admins can invite new people via email. Starting with the Launch plan, you can invite as many people as you like. Use groups to control who sees which items (e.g., Marketing or Sales). A group only sees the categories you explicitly assign to it.
