PLATFORM & FEATURES

Physical processes. Digitally perfected.

Ditch the manual busywork. Discover the features that turn physical shipping into real wow moments—automated, measurable, and seamlessly integrated.
Marketplace
QR Reactions
Warehouse
Shipping
Analytics
Organization
Marketplace
Access over 700 curated items from Swiss makers and producers. Whether you need them ready to ship or customized with your own branding, find the perfect ambassador for your wow moments.
Why you'll love it:
Smart Recommendations: Our industry- and occasion-specific taxonomy curates the perfect products for you and suggests them for shipping in a snap.
Swiss Quality: Over 700 hand-picked items from local Swiss producers for top-tier quality and sustainability.
Full flexibility: Choose between ready-to-ship products or customize items flexibly with your own branding.
No inventory risk: Create tactile experiences without having to tie up capital or space for your own stock.
QR Reactions
Bridge the gap between a tactile experience and the digital world. Every shipment comes standard with a QR Reaction Code (opt-out available at any time), allowing for direct interaction the moment they unbox it.
Why you'll love it:
No media gap: The recipient scans the code, says thanks, and provides feedback – moving directly from the physical package into your digital system.
Real-time feedback: All reactions, feedback, and thank-you notes appear clearly in your supermerchado dashboard instantly.
Measurable appreciation: Make the success of your physical campaigns tangible and track the ROI of your "wow" moments.
Stronger connection: Enable your customers, partners, and employees to engage in a fun dialogue during the most emotional moment of gifting.
Digital Warehouse
Digitize your inventory management. We handle all the logistics, storage, and stocktaking while you control everything centrally with the click of a button.
Why you'll love it:
Inventory at the click of a button: Flexibly add new stock directly via the platform – whether through standard delivery or pickup at a designated location.
Cross-border routing: Manage inventory transfers (e.g., from a Swiss to a German warehouse) easily and digitally, without the logistical headache.
Real-time transparency: Keep track of available quantities and inventory movements in your dashboard at all times.
Full-service fulfillment: No more worrying about storage space or handling – we manage your inventory end-to-end.
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OMG - It’s Free

Curious? Get started for free—no strings attached. Create your login and explore all of supermerchado’s features, including a huge product selection you can use to start sending out packages right away.
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Shipping & Contacts
Automate shipping to internal and external audiences. We guarantee not only perfect timing but also unbeatable rates for your budget.
Why you'll love it:
Top shipping rates: Take advantage of shipping prices that are significantly lower than standard post office rates thanks to our network.
Timing is everything: Send your messages exactly when you want to hit that perfect moment in the relationship lifecycle.
Central Address Book: Manage all your contacts—whether customers, employees, or stakeholders—securely in one place.
Seamless Tracking: Track every shipment transparently and document the entire flow of physical communication.
Reporting & Analytics
Make physical communication measurable. Analyze expenses, histories, and campaign usage at a glance.
Why you'll love it:
Budget Security: Monitor all expenses in detail by campaign or department and avoid hidden costs.
Contact History: See who received which message—or who is scheduled to—at the touch of a button.
Usage Analysis: Measure the actual use of physical communication at the organization, team, and user levels.
Planning Reliability: Use historical data to manage future relationship lifecycle activities with even greater precision.
Organization
Scale physical communication across your entire company. Empower Marketing, HR, and Sales to act independently while staying in control.
Why you'll love it:
Centralized Control: Bundle all your physical campaigns into one powerful platform.
Rights & Roles: Manage user permissions flexibly so every team member can do exactly what they need to.
Operational Relief: Massively reduce administrative overhead and give your teams time back for their core business.
Process Integration: Seamlessly integrate the physical channel into your existing business processes.

FAQs

Want to know how supermerchado works? You’ll find all the answers about our products, shipping, and platform in our FAQs.
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